Privacy Policy

Privacy Policy for Mercedes OEM Windshield

Introduction

Welcome to https://mercedes-oem-windshield.collision-talk.com (hereafter referred to as “Mercedes OEM Windshield,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our website, https://mercedes-oem-windshield.collision-talk.com, and associated services, including but not limited to:

  1. Our online applications and software platforms.
  2. Services accessed through our website.
  3. Interactions with our customer support team via email, phone, or text/SMS.
  4. Any other digital communications initiated by us specifically targeting our users.

Please note that this policy does not extend to third-party websites, applications, products, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which your personal data is processed by Mercedes OEM Windshield:

  1. Authorized User Access: When you use our applications or services as an authorized user, we collect and process your data to deliver personalized experiences and facilitate your access.
  2. Website Visits: If you visit our websites linked to this Privacy Policy, we track your interactions to improve website functionality and personalize content.
  3. Communication: We may reach out to you via newsletters, emails, phone calls, or text messages for marketing purposes, updates, or support, and we process data related to these communications.

Personal Data Collection

Mercedes OEM Windshield collects a range of personal information, including:

  1. Account Details: This includes your user name, email address, and password used to access your account on our platforms.
  2. Payment Information: We securely store and process payment details such as credit/debit card numbers, expiration dates, and billing addresses for transactions initiated on our site.
  3. Financial Data: We may collect financial information for billing purposes, including banking details or cryptocurrency wallets (if used).
  4. Purchase History: Details of your purchases made through our platform, including product information and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs, for the purpose of delivering targeted ads and analytics.
  6. Location Data: If you choose to share it, we may collect your location data to provide relevant local services or personalize content based on your geographical preferences.
  7. Feedback and Reviews: Your feedback, ratings, and reviews about our products or services help us improve.
  8. Social Media Information: We may collect data from social media platforms when you interact with our pages or share content from our website.
  9. Product Interaction: Information about the Mercedes OEM Windshield products you view, search for, or purchase, including product specifications and preferences.

We acquire this data through direct user input, automatic technologies like cookies and tracking scripts, and third-party sources who provide us with aggregated or de-identified data.

Cookies

Mercedes OEM Windshield uses cookies to enhance your experience and improve our services:

  1. Strictly Necessary Cookies: These are essential for navigation and functionality on our website. They allow features like secure log-in, account management, and basic site operations.
  2. Preference Cookies: We use these cookies to remember your preferences, such as language settings or display choices, to provide a personalized experience.
  3. Analytics Cookies: These track your interactions with our sites for analytics purposes, helping us understand user behavior and improve our content.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  1. Data collected for account management, transactions, or communications may be retained until you close your account or request its deletion.
  2. Financial and purchase data may be kept for tax, accounting, or legal compliance purposes, in accordance with applicable laws.
  3. We anonymize or delete data that is no longer needed for the original purpose it was collected, unless required to maintain records for legal, tax, or business purposes.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards, ensuring that they process data securely on our behalf.
  3. Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

Children’s Privacy

Mercedes OEM Windshield does not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: You can ask us to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may request restrictions on processing your data in specific situations.
  5. Portability: In some jurisdictions, you are entitled to receive your personal data in a structured, commonly used format.
  6. Objection: You have the right to object to certain types of data processing activities, such as direct marketing or profiling.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please submit a written request to our privacy team at the contact details provided below. We will respond within the timeframes prescribed by applicable law.

Changes to Policy

Mercedes OEM Windshield reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For all privacy-related inquiries, including data requests, unsubscribe requests, or if you have any concerns about our data practices, please contact us:

Email: [email protected]

Mailing Address: Mercedes OEM Windshield Privacy Team, [Address], [City, State, Zip Code]

We value your trust in protecting your personal data, and we are committed to maintaining transparency throughout our privacy practices.